Actuarial & risk communication: An introduction on how to better interact with your business partner

Actuarial & risk communication: An introduction on how to better interact with your business partner

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Speaker(s): Caroline Grégoire (CG4 Coaching)

In this presentation, the topic of actuarial and risk communication at a broader level will be handled. Actuarial/Risk reporting is surely a part of it, still actuarial and risk communication relates to how everyone and especially actuaries/risk managers express themselves and listen to their business partners regarding actuarial and risk topics/issues, may it be the board, the operational units, the audit team, the regulator, etc. Having to communicate with a wide range of target groups represents a considerable challenge because it relates to not only “what” is being communicated but also to “how” it is communicated. An efficient actuarial and risk communication requires skills that usually are not taught in standard actuarial/risk management programs.

During the presentation, some common communication patterns will be addressed in order to increase the awareness of the participants. Also, they will be invited to be active in practical interactions with each other so that they know how to tackle their next actuarial/risk communication challenge. At the end of the presentation, the participants will be left with a summary of concrete "take-aways" that they can use in their day-to-day work with the goal of improving the interaction they have with their business partners, thus improving the overall actuarial and risk communication and the efficiency of the risk management system at a company level.

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