Evolution of the Purchase Journey: Will Insurance Distribution Bounce Back or ‘Bounce Forward’ in Re

Evolution of the Purchase Journey: Will Insurance Distribution Bounce Back or ‘Bounce Forward’ in Re

162 Views

Thanks! Share it with your friends!

URL

You disliked this video. Thanks for the feedback!

Sorry, only registred users can create playlists.
URL

Description:

While insurers, regulators, and governments focus on the downside financial risks caused by the pandemic, COVID-19’s role in the consumer experience has received less attention. How are insurers adapting their business models in response to COVID-19 and consumers’ growing needs? Will a return to normal be enough? What tools are needed to ‘bounce forward’?

  • The effects of changing consumer attitudes and behaviors on trust, confidence, and willingness to purchase
  • Changes insurance carriers are seeing across their distribution channels
  • Strategies being deployed to optimize traditional distribution while enhancing the customer experience

 

This video is part of the RGA Knowledge Day!

Post your comment

Sign in or sign up to post comments.
Be the first to comment