Categories
- ACTUARIAL DATA SCIENCE
- AFIR / ERM / RISK
- ASTIN / NON-LIFE
- BANKING / FINANCE
- CORONA SPECIAL
- DIVERSITY & INCLUSION
- EDUCATION
- HEALTH
- IACA / CONSULTING
- LIFE
- PENSIONS
- PROFESSIONALISM
- MISC
Multi-state Modelling of Customer Churn
uploaded January 19, 2023
Views: 22
Comments: 0
Favorite: 0
CPD
Speakers:
Description:
Customer churn, which insurance companies use to describe the non-renewal of existing customers, is a widespread and expensive problem in general #insurance, particularly because contracts are usually short-term and are renewed periodically.
This live discussion will demonstrate how #multi_state #customer #churn analysis offers deeper insights into how a #policyholder’s transition history is associated with their decision making, whether that be to retain the current set of policies, churn, or add/drop a coverage.
Categories:
ASTIN / NON-LIFE
Content groups:
content2023
0 Comments
There are no comments yet. Add a comment.