Media Multi-state Modelling of Customer Churn

Multi-state Modelling of Customer Churn

uploaded January 19, 2023 Views: 22 Comments: 0 Favorite: 0 CPD

Customer churn, which insurance companies use to describe the non-renewal of existing customers, is a widespread and expensive problem in general #insurance, particularly because contracts are usually short-term and are renewed periodically.

This live discussion will demonstrate how #multi_state #customer #churn analysis offers deeper insights into how a #policyholder’s transition history is associated with their decision making, whether that be to retain the current set of policies, churn, or add/drop a coverage.


Categories: ASTIN / NON-LIFE
Content groups:  content2023


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