What to do (and not) when ‘risk’ communication sounds like ‘mis’communication
Communicating your arguments, findings and results to non-risk specialists (may it be the board, marketing, human resources, compliance, clients, regulators, etc.) can at times be more of an art than an exact science. There are so many things that can go wrong… which can lead to misunderstandings, conflicts and erroneous decisions. While many risk managers can surely relate to miscommunication experiences, there are easy and practical hints that can significantly increase the success of your risk communication.