Impact of COVID19 on Future Healthcare Utilisation Trends: Perspectives From a South African Insurer
The COVID-19 disruption experienced since early 2020, continues to impact non-COVID-19 healthcare utilization levels and trends. Uncertainty remains, whether, if in a post COVID-19 environment, healthcare utilization will revert to pre-pandemic levels. Whilst the emergence of COVID-19 has at times stretched ICU capacity in healthcare systems around the world, most healthcare systems have experienced a net decline in healthcare utilisation since 2020 as elective surgeries were forgone and patient behaviour changed. The presentation is focused on demarcating the COVID-19 disruptions separately for demand and supply in healthcare delivery of specific non-COVID categories of care, and providing a view on which components are likely to experience long term disruptions.